TURN AROUND IS 4/5 FULL WEEKS TO MAKE & THEN SHIP- PLEASE ALLOW A FULL 5 WEEKS TO COMPLETE THE ORDER BEFORE SHIPPING.
PRE-ORDER LEOS 10/12 WEEKS TO MAKE AND THEN SHIP
Domestic- All items are shipped via USPS first class mail. PRIORITY SHIP is for 3 or more items.
All items ordered will ship together, we WILL NOT ship a ready to ship item separate if ordered with Made to order items.
We will not ship any items by themselves unless requested via email and extra shipping is paid for.
WILD RICH KIDS is not responsible for any DAMAGED – lost or stolen mail. Once you receive a tracking number the package is shipped and in transit, it is out of our hands and you will need to contact your local post office if this happens – We will not replace damaged goods in transit. Please ask about insurance if you’d like to pay EXTRA to insure your package.
EFFECTIVE IMMEDIATELY: There will be NO CANCELLATIONS OR CHANGES on any order after placed. We can not make changes and/or add notes to orders already placed.
All LEOTARDS/SWIM ARE FINAL SALE- there is no extra fabric to make anything new & swimwear is not sanitary for returns.
We do not OFFER CASH/MONEY BACK on returns – we will ONLY offer store credit to purchase something different. This is a handmade business meaning we pay per piece to be made AFTER ordered- to compensate for our time and money spent we can not issue cash back, thank you for understanding.
Please contact: Hello@wildrichkids.com for further assistance with exchanges or returns.